Terms & Conditions

GENERAL
This Indonesiatropical.com site and all modules, is the copyright property of Indonesia Tropical Tours & Travel Ltd. Third party that provide and distribute hotel information and other leisure travel information on this site. None of the content or data found on this site may be reproduced, sold, transferred, or modified without the express written permission of Indonesiatropical.com.

WEBSITE CONTENTS
Indonesiatropical.com has endeavored to ensure that all information in this homepage is accurate at the time publishing, but we are not responsible for accuracy, or truth of statements that has been made. Illustrations on the site may not present actual views as seen on specific hotels, villas and/or accommodation for viewing purpose.

SPECIAL RATES
Special Rates are quoted in US Dollars (US$) or Rupiah (IDR), includes local tax and service charges are subject to change with or without prior notice. Our special rates are always below the hotel published rate.
Note: To avoid any inconveniences, some hotels applies high season and peak season surcharge, therefore please pay attention for this matter.

HOW TO BOOK
We recommend that you secure your reservations for any of these hotels through our Online Hotel/Villa Reservation. Online Hotel/Villa Reservation is free services without any membership, operated by Indonesiatropical.com to provide information and accommodations of hotel, resort, villas etc in Bali and beyond. The services, which is offered in Online Hotel/Villa Reservation, Published rates, Special Rates, etc. is Legal. You may only use this site to make legitimate reservation or purchase and will not use to make any speculative, false or fraudulent reservation or any reservation in anticipating of demand. Any Internet user can take benefit from the Special Rates offer services by browsing at the database. Special Rates offer are those that are sold by Indonesiatropical.com to its clients.
Client’s privacy is highly respected and guaranteed.

RESERVATION PROCEDURES
All reservation will be proceed after the reservation form fill completely and submitted. Reply confirmation will be send within 2 x 24 hours. If reservation is not confirmed our staffs will inform and give the other suggestion. To secure reservation we request Copy of Credit Card (double-sided), Copy Passport Photo Page and signature which should be send by Fax after you submit your reservation.

PAYMENT
All booking must be pre-paid 2 (two) weeks prior to arrival by telegraphic transfer or by bankers draft to:

Failure to do so will result a cancellation of booking.

CANCELLATION & REFUND
Cancellation fee will not charge by Indonesiatropical.com. However cancellation fees might be charged by other contractors such as Hotel, Transportation and other arranger with whom agreement have been made and for such condition that may occur, these fees will be charge to the clients. No refunds will be made if a booking should be only partly utilized, such as Breakfast and / or other added values are not taken, or if other services booked are not utilized. No refunds for all reservation which is cancelled within 14 Days prior arrival (Low Season) and 30 Days prior to arrival (High/Peak season).

CONFIRMATION NUMBER, PERFORMA INVOICE
We will send your Confirmation Number & Performa Invoice by e-mail or facsimile when your reservation is already confirmed. Note: Please mention your Confirmation Number if you have any other inquiry such as Optional or Package Tours or any other arrangement.

TRAVEL DOCUMENTS
Each traveler shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passports with at least six months validity beyond anticipated return date and have proof of onward journey, either return of through tickets.

LIABILITY
All tour arrangements are made by our Indonesiatropical.com as agent for contractors of tourist services only. Indonesiatropical.com will in no event be liable for any injury, damage, loss, theft or acts of default of any carrier, hotelier, other party or employees of such in performing the services for which tickets of exchange orders are issued. Due to circumstances beyond our control there may be unforeseen changes in sightseeing or hotels. Indonesiatropical.com will make every effort to keep the itineraries as they are shown.

LAW OF AGREEMENT
This agreement shall be governed by the laws of the Republic of Indonesia. Any claim or legal action arising relating this agreement, the regulations of the Republic of Indonesia shall rule.

ADDITIONAL TERMS
Additional Terms and conditions may apply to reservation, purchase of services and other uses of portion of this site and you agree to abide by such other terms & conditions.

For the further details please contact us